PPI complaints look set to rise in 2010/11.

The Financial Ombudsman Service anticipates complaints about Payment Protection Insurance (PPI) will continue to rise for the period 2010/11, after there were 13,520 new complaints in the first quarter alone.

These figures were published today in Ombudsman News.

For the period 2009/10, the Financial Ombudsman Service received a total of 49,196 complaints about PPI. If PPI complaints continue at a steady pace, then total complaints will reach 54,080 for the period 2010/2011.

According to the figures published in Ombudsman News, 34 per cent of all complaints received by the Financial Ombudsman Service in April, May and June, were about PPI.

The Financial Ombudsman Service has said it will be using Ombudsman News to publish snapshots of its workload on a quarterly basis.

A statement released by the Service said  “This should make it easier for everyone to see the numbers and trends as they emerge throughout the year rather than only seeing the figures annually, after the financial year has ended.”

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